EventBookr Privacy Policy

Last Updated: 25 April 2025

At EventBookr, we prioritise your privacy and are committed to protecting your personal information in accordance with theProtection of Personal Information Act (POPIA) and other applicable South African data protection laws.

1. Definitions

  • Service: Refers to the EventBookr platform, including the website and mobile applications.
  • Personal Data: Any information that identifies or can be used to identify an individual.
  • Usage Data: Information collected automatically, generated by the use of the Service.
  • Processing: Any operation performed on personal data, including collection, storage, use, sharing, or deletion.

2. Information We Collect

2.1 Personal Data

We collect and process the following Personal Data:

  • Full name
  • Email address
  • Phone number
  • Physical address (including city, province, postal code, and country)
  • Payment details (processed securely by third-party payment providers)
  • Business details (if applicable)

2.2 Usage Data

We also collect Usage Data, including:

  • Browser type and version
  • Internet Protocol (IP) address
  • Date and time of access
  • Pages visited and time spent on pages
  • Device type and operating system
  • Referral source and exit pages

3. How We Use Your Data

  • Providing and maintaining our Service: To enable you to use EventBookr effectively.
  • Customer support: To assist with inquiries, troubleshooting, and service-related issues.
  • Marketing and communications: To send relevant promotional content, newsletters, or service updates (opt-out available).
  • Enhancing user experience: Analysing usage trends to improve our Service.
  • Compliance and legal obligations: Ensuring compliance with applicable laws and regulations.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your Personal Data. However, we may share your data under these circumstances:

  • With service providers: Third-party partners who assist with hosting, analytics, and payment processing.
  • Legal compliance: If required by law, regulation, or valid legal process.
  • Fraud prevention: To protect against unauthorised access and fraudulent activities.
  • Business transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement strict security measures, including:

  • SSL encryption: Secure communication between your browser and our servers.
  • Access controls: Restricting access to Personal Data to authorised personnel only.
  • Regular security audits: Continuous assessment to identify and mitigate risks.

6. Your Rights Under POPIA

  • Right of Access: Request a copy of the Personal Data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion: Request deletion of your data under certain conditions.
  • Right to Object: Object to the processing of your data for marketing purposes.
  • Right to Withdraw Consent: Withdraw consent where processing is based on your consent.

To exercise these rights, contact us at support@eventbookr.com.

12. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Email: support@eventbookr.com

Website: www.eventbookr.com

Effective Date: 25 April 2025

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