EventBookr Privacy Policy

Last Updated: 1 February 2024

At EventBookr, we understand the importance of privacy in the digital era and are committed to protecting it. Our Privacy Policy not only aligns with industry standards but also reflects our dedication to safeguarding the personal information of our users. EventBookr ("us", "we", or "our") operates the EventBookr Web App, EventBookr iOS App, and the EventBookr Android App (hereinafter referred to as "Service").

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our Service. We believe in transparency and want you to feel confident and informed as you enjoy the services we provide. By using our Service, you agree to the collection and use of information in accordance with this policy, which is a testament to our commitment to your privacy and online safety.

1. Definitions

2. Collecting and Using Your Personal Data

Types of Data Collected

In our commitment to transparency, we provide detailed information on the types of data we collect from you. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

In addition to Personal Data, we also collect Usage Data. This is information collected automatically from your use of the Service or from the Service infrastructure itself. Usage Data helps us to improve the functionality of our Service and to provide a more personalized user experience. Usage Data may include:

3. Use of Your Personal Data

At EventBookr, we believe in using your Personal Data to enhance your experience with our Service. We utilize your information for the following specific purposes:

In addition to the above, we may also use your Personal Data in the following ways:

We commit to using your data responsibly and in accordance with your preferences. For more details or to opt-out of specific uses of your data, please contact us at support@eventbookr.com.

5. Data Sharing and Disclosure

At EventBookr, we respect your privacy and are committed to protecting your personal data. We understand the importance of keeping your information confidential and secure. Here are the specific circumstances under which we might share or disclose your data:

We believe in transparency and the ethical handling of your personal data. If you have any questions or concerns about how we share and disclose data, please feel free to reach out to us.

6. Data Security

The security of your personal data is a top priority for us at EventBookr. We understand the importance of protecting your information from unauthorized access and disclosure. To this end, we have implemented a range of security measures designed to safeguard your personal data:

While we strive to use commercially acceptable means to protect your Personal Data, it's important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. However, we are committed to ensuring that the best possible measures are in place to maintain the confidentiality, integrity, and availability of your personal information.

If you have any questions about the security of your personal data, please do not hesitate to contact us.

7. Your Data Protection Rights under the Protection of Personal Information Act (POPIA)

As a resident of South Africa, POPIA grants you specific rights regarding the personal data we hold about you. At EventBookr, we are committed to ensuring that you can exercise these rights easily and transparently. These rights include:

To exercise any of these rights, please contact us at our support email or through our Contact Us page. We will respond to your request in accordance with POPIA guidelines and timeframes. We may need to verify your identity to process some of these requests to ensure the security of your data.

If you have any concerns about how we handle your data, we encourage you to contact us so we can address them. You also have the right to lodge a complaint with the appropriate data protection authority if you believe that we have not complied with the requirements of POPIA regarding your personal data.

10. Third-Party Links

Our Service may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and privacy practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

When you leave our Service, we encourage you to read the privacy statements of each website that you visit before providing any personal information. This privacy policy applies only to information collected by our Service.

Our inclusion of third-party links does not imply any endorsement of the material on such websites or any association with their operators. Use these external sites at your own risk.

11. International Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

EventBookr stores and processes data with third-party service providers such as MongoDB for our database needs and ImageKit for image storage. Additionally, for users utilizing third-party services like Facebook or Apple for login purposes, their data may also be stored by these companies. We ensure that these service providers adhere to strict data protection and privacy standards that are compatible with those in South Africa.

By using our Service, you consent to the transfer of your information to these facilities. EventBookr will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

12. Policy Updates

Our Privacy Policy may undergo changes from time to time. We are committed to keeping you informed about any changes that may impact you. Should there be any significant updates to our privacy practices, we will notify you in two ways:

We encourage you to periodically review this Privacy Policy for any changes. The 'Last Updated' date at the top of this page indicates when this policy was last revised. Your continued use of our Service after any changes or revisions to this Privacy Policy indicates your agreement with the terms of the updated policy.

13. Contact Information

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, we are here to help. You can reach out to us through the following channels:

We value your privacy and are dedicated to protecting your personal information. Your feedback and questions are important to us, and we encourage you to reach out should you need any assistance or clarification regarding our privacy practices.

14. Cookie Policy

EventBookr uses cookies and similar tracking technologies to monitor and analyze the use of our Service, as well as to enhance user experience.

Cookies: A cookie is a small piece of data stored on your device (computer or mobile device) by websites you visit. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Usage: We use cookies to track the activity on our Service and hold certain information. Cookies are used to collect information including but not limited to your preferences and the pages on the website that you have visited. This information helps us understand how our website is being used, improve user experience, and manage our marketing efforts more efficiently.

Google Analytics: We utilize Google Analytics, a web analytics service provided by Google, to track and report website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services and may be used to contextualize and personalize the ads of its own advertising network.

Managing Cookies: You have the option to enable or disable cookies on your web browser. Please note that disabling cookies may affect the availability and functionality of our Service. For more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Consent: By using EventBookr, you consent to the use of cookies in accordance with this policy, except where they are required for essential functionality. We respect your privacy and are committed to transparent practices in our use of cookies and tracking technologies.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via the Contact Us or Support Page.